Respond to end user/customer reported issues via inbound and outbound phone and email communications (i.e. updating customers, providing instruction, tech support, coaching, negotiating, etc.) Determine the appropriate course of action and follow through to ensure resolution Coordinate projects related to security solutions (i.e. CCTV systems) to include scheduling, order

Develop and communicate scope of work, project timeline, system design, and budget for projects to operations team, management, and client Accountable for the successful completion of project to include proper administration of construction contracts, obtaining necessary permits, licenses Responsible for administrative reporting to include Schedule of Values, Time Managem

Provides support and administration functions for Field Services (missed ETAs, confirming next day ETAs) Data Entry of all activities and tasks completed within a specific job, creating, updating, and sending technician work orders, shipments and other tasks related to a service request Supports Customer Service and Field Service Management with administrative functions B

Innovative, self starter with the self confidence and ability to represent the Pavion Company in a professional, ethical manner to gain a high level of confidence Excellent problem solving and meeting facilitation skills Develop and execute a strong business plan, advanced selling skills, e.g., qualify prospects, lead generation, new business development, account penetrat

Innovative, self starter with the self confidence and ability to represent the Pavion Company in a professional, ethical manner to gain a high level of confidence Excellent problem solving and meeting facilitation skills Develop and execute a strong business plan, advanced selling skills, e.g., qualify prospects, lead generation, new business development, account penetrat