SunOpta Overview:
SunOpta (Nasdaq:STKL) (TSX:SOY) is an innovative and sustainable manufacturer fueling the future of food. With roots tracing back over 50 years, SunOpta drives growth for today's leading brands by serving as a trusted innovation partner and value-added manufacturer, crafting organic, plant-based beverages, fruit snacks, nutritional beverages, broths and tea products sold through retail, club, foodservice and e-commerce channels. Alongside the company's commitment to top brands, retailers and coffee shops, SunOpta also proudly produces its own brands, including , , and . For more information, visit and .
Job Summary:
Under minimal supervision, performs remote and desk-side hardware and software support for end users of PC-based systems throughout the organization. Trains end users in the use of equipment and software.
This position requires knowledge of Windows 10 and Windows 11 and all applications/functions native to the Windows operating system, understanding of TCP/IP and Microsoft Networking, Microsoft Office 365, experience with deployment and troubleshooting network and standalone printers, iPhone, and Android based phones, Microsoft Surface tablets, and iPad tablets. Requires basic knowledge of networking and server equipment and operating systems to respond to support and break/fix calls.
Candidates will need to demonstrate initiative, strong problem solving and troubleshooting skills, and the ability to work in a team, while also assuming individual responsibility for their work. The ideal candidate will be client-focused with excellent interpersonal skills and comfortable in a dynamic, fast paced environment. This position requires some physical labor.
Essential Functions of the Job:
Supervisory Responsibilities:
Minimum Qualifications:
Preferred Qualifications:
Knowledge and Skills:
Additional Considerations:
Work Environment/Physical Demands:
Approximately 60% of the work is performed in an office environment. 40% of work may involve being in the agricultural or manufacturing environment.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
AN EQUAL OPPORTUNITY EMPLOYER
EOE M/W/VET/DISABLED