Circet USA is an industry leading provider of Network Services solutions in North America. Our experienced workforce of over 2,000 professionals is skilled at planning, consulting, engineering, construction, program management and combined engineering, procurement, and construction (EPC) solutions to meet our customer's rapidly changing infrastructure needs. We offer the most comprehensive solutions in the industry across ISP, OSP, Wireline, and Wireless.

Our customers include telecom service providers, MSO's, cloud service providers, and utilities. With nearly 50 years of experience, we have the ability to customize solutions to meet our customer's unique needs.

The Fiber Optic Technician - ISP is responsible for providing high-quality customer service in all Inside Plant areas, including, but not limited to Customer premises, Fiber huts, and in the field. The Fiber Optic Technician I will be responsible for troubleshooting fiber optic issues including responding to the customer, determining fault locations, and making necessary repairs to restore fiber services. The Fiber Optic technician is required to take excellent care of our customers, build relationships, work with our subcontractors to coordinate response task, and be a champion of customer service. This position does require the individual to be on call during specified times.

ESSENTIAL DUTIES & RESPONSIBILITIES include the following. Other duties may be assigned:

Physically placing, removing, or modifying fiber optic equipment up to and including:
• Testing and trouble isolation from the hut location and remote ISP locations
• Pulling fiber optic cable as needed for repairs and additions
• Install or remove equipment installed in a fiber optic hut and remote ISP locations
• Escort contractors for PMI and repair work on facilities
• Perform PMI's on HUT facilities
• Troubleshoot and/or test Fiber GPON service from fiber hut to end user utilizing an OTDR to locate trouble locations
• Identify, label, and terminate fiber optic cables
• Fusion splicing of fibers and proper dressing of cable and splice trays within HUT
• Review, analyze, and interpret work orders, drawings, records, and manuals
• Interact with all members of the organization; Installation, Engineering, Project Management
• Provide updates to service tickets into KPG and/or customer ticketing system
• Be on call available 24 hours per day during specified on call schedule and able to respond to customer outages
• Performs other duties as requested by Supervisor

SAFETY DUTIES & RESPONSIBILITIES

• Adhere to, promote, and accept personal responsibility for compliance to:
  • Federal and Local Occupational Safety and Health Regulations
  • Industry Consensus Standards
  • KGPCo Injury and Illness Prevention Program Manual

• Participate in job site safety/hazard analysis

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION, EXPERIENCE, and/or QUALIFICATIONS

• High school diploma or equivalent, Technical degree preferred
• Demonstrate proficient use of Microsoft programs and applications
• Demonstrate proficient use of IOS and/or Android applications
• Valid Driver's License is required
• Must be able to work nights and weekends
• Must be able to work with others so being a team player is important
• Must be able to work outdoors in the elements
• Exhibit personal power and leadership
• Exhibit self-awareness
• Exhibit a tendency for continuing education and self-improvement
• Exhibit enthusiasm and determination
• Exhibit industry awareness
• Exhibit exceptional organizational skills
• Exhibit the ability to live the KGPCo Values

Circet USA is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity"